Our apartment community falls within the Portage Public School District.
Yes, there is a local public transportation system that operates near our community.
Our apartment community offers free parking spaces for our residents.
If packages are unable to be delivered to your apartment, they can be held at the leasing office until you're able to pick it up.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Water, sewer, trash, and recycling services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
Due to COVID-19 we will no longer be able to accept packages in our office.
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
I feel very safe and it is relatively quiet. Any maintenance problems I have encountered have been addressed quickly and efficiently. The location is ideal for me. I was glad when my building was established as non smoking. - Verified Resident- ApartmentRatings.com
Walnut Trail has the most beautiful grounds I have ever seen in an apartment complex and their maintenance team is phenomenal. Everything is clean and well-cared for and the prices are the best around. - Verified Resident- ApartmentRatings.com
I've lived here for more than 5yrs and have been pleasantly surprised by how much I've enjoyed it. The maintenance team is amazing, and quick to respond to emergency issues. And the office staff is warm, inviting, and knowledgeable. I couldn't have picked a better place to call home. - Resident- Google
they do everything super fast and well, I love living here. In the office, everyone is very attentive and very friendly, always 10 out of 10 - Maria- Google
Super friendly staff and a quiet place to live. Easy access to the freeway, groceries, restaurants and parks. Almost forgot to add that Joyce in the leasing office is amazing at what she does. So if you lease from here, make sure to ask for her! - Phil- Google
The ladies in the front office were very welcoming. Mikayla was very helpful and so sweet. Thank you again, my son and I love our new home. I plan on being here for the years to come - Sha'von- Google
I’ve lived in many different apartments in my life and so far this is by far my most pleasant experience. Seamless rushed move in, prompt maintenance, friendly neighbors, and overall very pleasant environment. The rent is also very reasonable with no charge on gas (with gas furnace and stove)and my highest electric bill so far was $35 and that was in the middle of summer blasting my A/C all day everyday. - Adam- Google
From the start, I've had a great experience with this complex. The leasing office is friendly and helpful, and maintenance has been prompt! My apartment is simple but in good condition. I hardly hear other tenants in my building, so it must be pretty well insulated for noise. - Taya- Google
Overall moving to Walnut trail has been a wonderful experience. The maintenance team take great care of the grounds, and respond quickly and kindly to any service calls. (I submitted a request to change the battery in my door lock) The washer’s and dryer’s that are available for use work really well, and the app makes doing laundry easy. I love that it shows me which units are available, and how much longer until my clothes are done!... - Resident- Google
These apartments are very well kept! Nice clean hallways and apartment units! The office staff are extremely helpful and sensitive to applicants needs! Unlike where I was staying before, management really cared about me as a person and not just a tenant! Awesome place! - Shean- Google