Call us : (844) 876-5537

Frequently Asked Questions at Walnut Trail Apartments

Every apartment is professionally cleaned and painted along with the carpet.
Yes, we have 24-hour maintenance on-site to handle after hour emergency maintenance issues.
You can submit a work order request by contacting the leasing office during office hours. You can also submit a work order online through your Resident Services account.
Maintenance issues are handled in order of urgency. Emergency issues are handled first and all other work orders are handled in the order that they are received.
No, it is up to the resident whether or not they would like to be present when a service technician performs work.
If you are locked out during office hours you may contact the office and the office staff will provide a spare key with proper identification. If it is after hours, you can call emergency maintenance to let you inside your unit with proper identification.
You may decorate your unit to your liking following lease guidelines. Any major alterations need to be discussed with the Property Manager.
We offer a refreshing pool with sundeck and Wi-Fi, 24-hour emergency maintenance, laundry facilities in every building, public transportation, the gas for heating, cooking and hot water is included, clubhouse with Free Wi-Fi, package receiving, recycling, volleyball court and flexible lease terms.
The pool will open Memorial Day weekend and close after Labor Day weekend. Pool hours are 10:00 a.m. until sunset, 7 days a week.
We have open, free lot parking.
We have laundry facilities in every building. There are no washer and dryer hook-ups.
There is a one-time Pet Fee of $150 and $20 per month for Pet Rent.
Yes, we have a weight restriction of 75 lbs. for one pet. Two pets are not to exceed 100 lbs. in combined weight. Please contact leasing for the list of breed restriction for dogs.
No, but there are nearby trails for walking your dog and a dog park.
Each unit has a gas range stove, garbage disposal, and refrigerator.
We do not offer furnished apartments.
Yes, we offer Corporate leases.
Due to COVID-19 we will no longer be able to accept packages in our office.
There are no quiet hours. There are fees to rent our Community Building for an event.
It does not cost anything to take a tour.
We accept walk-ins as well as appointments.
Our management is very accessible at the community as well as the local office.
You can apply for an apartment by going online at walnuttrailapts.com.
It usually takes at least 24 hrs. to get to get an application approved.
Your upfront costs will depend on the day you move in and what optional amenities or services you choose like internet, cable, Dish Network, and pets. There is a Security Deposit and Administrative Fee due at move-in as well.
Budget wisely, determine your needs, take a walking tour of the apartment, know what utilities are included and which ones you need to pay for yourself, know what the application process involves, read and understand the lease thoroughly, get renter’s insurance, and take a walk through the apartment.
You can pay your rent by sending a check to a designated P. O. Box at our home office, Walk-in Payment System (WIPS), or through your Resident Services account by setting up online payments.
Log in to your Resident Service account and select make payment and from there it will allow you to set up a payment account. You can use credit, debit, or your bank account. You also have the option to set up automatic payments.
There are additional fees for Internet service, cable, Dish Network, and pets.
You are not required to purchase renter’s insurance but it is highly recommended.
Water, sewer, and trash pick-up is included in your rent along with the gas for heating, cooking, and hot water.
Contact Consumers Energy via phone or online.
Our property offers internet and cable service through Bloom Broadband along with Dish Network.
Guests are welcome but the resident is responsible for their guests.
No, it’s a lease violation.
We have a Cancellation Premium that you can pay at the time you give your move-out notice. The cost of the Cancellation Premium will vary from unit to unit.
Yes, there is one stop outside of our community.
Multiple shopping centers and grocery stores
Portage Public School District.
The nearest dog park is about 5 minutes from our community.
There are walking and bike trails less than 5 minutes from the property.
There are multiple shopping options that residents can choose to shop at.
The nearest coffee shop is Starbucks and is approximately 5 minutes away.
Take S. Westnedge Ave. to east on W. Milham to south on Newport Rd. Community entrance is on your right or west side.
The nearest cross street is Milham and Newport Rd.

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